Frequently asked questions

It measures how easy or difficult it is to reach and enter a specific destination, from 1 (very easy) to 5 (very difficult), based on facts observed by people who actually made the journey: where a vehicle can stop, steps, entry process, lifts, internal distance. Higher means more difficult.

No. Nobody chooses a score or leaves an opinion. Contributors record observable facts, and a deterministic engine interprets them; the same facts always produce the same score. Every published score shows its reasons and its evidence.

Because SARScore refuses to publish until verified evidence supports every scored stage of the route. A location that has been mapped but not yet properly evidenced says so honestly instead of guessing. That restraint is what makes the published scores worth trusting.

A report whose photograph was captured live during the reporting session, with the device's location, close to the building, and not a duplicate of an existing image. Verified visits are the evidence that publishes scores; reports without them still count as community corroboration.

No, and SARScore never pretends it does. The journey to a ground-floor entrance and to an eighteenth-floor flat are different journeys, so each access route is scored separately. Where a building has a published score but a specific destination doesn't, the product shows the building information as context and says plainly that the destination has not yet been verified.

Report what you observed. Every route page has a confirm or report action; a fresh verified visit is exactly how scores stay accurate. If reports disagree about something decisive, the route is placed under review rather than papering over the conflict.

They are stored privately, reviewed by moderators to validate the report, and never published. Photos must show entrances and routes, never people, faces, vehicle number plates or private interiors. The Terms of Use cover this in full.

No. Location is read only at moments you initiate: when you attach an evidence photo, or when you tap the check-in button, with your browser's permission each time it's needed. There is no background location, and the platform cannot read your location while the page is closed.

It serves everyone who needs to arrive, including people with mobility needs. A route that is difficult with a delivery trolley is usually difficult with a pushchair or a wheelchair, and decisive barriers like “no step-free route” are always published explicitly. But the score measures the route, not any person, and it is never an assessment of who lives or works somewhere.

Not to search or read scores; every location page is open. An account is needed to contribute, so reports carry an accountable identity; independent named contributors are what raise a route's confidence. Anonymous reports are accepted but never increase confidence.

Yes. Evidence accumulates and conditions change. Every recalculation is a new immutable snapshot with its methodology version, so the history is permanent and explainable. Temporary conditions (a broken lift, works blocking the pavement) affect a route separately without rewriting its permanent record.

SARScore is an independent early-stage venture, currently running its first contributor pilot in East London. Read more about the project, or contact support@sarscore.com.